Hub file downloads impacted by CDN outage on April 13, 2026
AI Impact Summary
A recent incident impacted large file downloads via our US Central CDN endpoints (ORD/DFW) using the XET protocol. The issue stemmed from a Google Cloud infrastructure problem in us-central1, resulting in stalled downloads. While the root cause has been addressed and no user action is needed, this highlights potential vulnerabilities in our CDN infrastructure and the impact of regional outages on download performance.
Affected Systems
- Date
- 13 Apr 2026
- Change type
- incident
- Severity
- high