Hub file downloads impacted by CDN incident - April 13, 2026
AI Impact Summary
A recent incident impacted Hub file downloads via the XET protocol, specifically affecting users utilizing our US Central CDN endpoints (ORD/DFW regions). The root cause was an infrastructure issue in Google Cloud's us-central1 region, resulting in stalled downloads. While the issue is resolved and no user action is required, it highlights the importance of monitoring CDN performance and potential regional dependencies.
Affected Systems
- Date
- 13 Apr 2026
- Change type
- incident
- Severity
- high