CriticalIncident
GPT-4o Model Unavailability - Service Degradation
Action Required
Users are unable to utilize GPT-4o, resulting in lost productivity and potential revenue loss.
AI Impact Summary
Ongoing model unavailability is severely impacting user workflows and productivity. This represents a critical degradation of service, potentially leading to lost revenue and reputational damage. The lack of a clear resolution timeline exacerbates the issue, demanding immediate investigation and a commitment to restoring full model availability.
GPT-4o Model Unavailability - Service Degradation
Affected Systems
GPT-4o
- Date
- 26 Nov 2025
- Change type
- incident
- Severity
- critical