Hub file downloads impacted by CDN incident on April 13, 2026
AI Impact Summary
A recent incident impacted large file downloads via our US Central CDN endpoints (ORD/DFW) using the XET protocol. The issue stemmed from a Google Cloud infrastructure problem in us-central1, causing download connections to hang. While the underlying issue is resolved, users should be aware of potential disruptions during large file transfers through these regions and the XET protocol.
Affected Systems
- Date
- Date not specified
- Change type
- incident
- Severity
- high